Beanz Loyalty Management

  • The BEANZ Loyalty and Content App is a ready-to-use app on Salesforce’s Customer Communities platform.
  • The application provides lots of out-of-the-box features, based on experience in Loyalty Management making it innovative, flexible, scalable and secure. Some of its optional features allows advanced settings to cover image recognition of the receipts and bring in AI capabilities.
  • It provides standard templates through which companies can set up their websites or link to their existing websites within days, with advance customization functionalities.
  • Some of its target industries are: Retail, speciality retail, FMCG, supermarkets, lifestyle companies and HORECA (hotels, restaurants, cafes).
  • The app is available on Salesforce AppExchange: https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000DTuQ0EAL

Key Features:

  • The presentability and structure is completely customizable to seamlessly integrate with the company website.
  • Provides all standard functions of a loyalty program like easy signup/sign in, earning and redeeming points, tiers, catalogues, packages, products and services set up etc.
  • Easy sign on for members on mobile devices or laptops/desktops, detailed profiles, member tiers, member connections (family and friends) and more.
  • Detailed calculation logic for points, within client stores and partner outlets for earning points. Automated processes for earning via integration with client systems.
  • Helps in the Integration with POS systems and e-Commerce systems, along with payment gateway integration.
  • Optional Image Recognition for Receipts:
    1. Automated with AI to recognize purchase receipts based on product.
    2. Check for duplicate receipts based on location, receipt number etc.
    3. Analyse photos to understand the transaction context, social groups.
    4. Interpret context and store against earning transaction for analysis and reporting.

Benefits:

  • Member and Customer 360-degree view with the Salesforce CRM.
  • Artificial Intelligence for receipt recognition and customer insights.
  • Flexible membership tiers with auto rules for flexible upgrade and downgrade of tiers.
  • Multiple Redemption Options, based on points, vouchers, frequency or rewards.
  • Integration with SAP, hotel POS systems like Opera.
  • Include Voice of Customer (VOC) in your business processes via surveys, customer service.
  • Advanced analytics using standard tools like Tableau.
  • Image recognition for receipts recognition, member photo recognition.
  • Integration of different channels thus elevating rewards experience across different touchpoints.

Our Clients

  • panasonic